Privacy Policy

This document sets out Lulubuy’s commitments to protect the privacy of visitors to our websites.

LULUBUY SARL's priority is making sure that the data we have about you is protected. We are observing the EU rules and regulations related to data privacy, such as GDPR. LULUBUY only collects the information that is strictly necessary to provide its services.
Collection of personal data LULUBUY collects and processes personal data from customers or suppliers. when starting a commercial relationship, sharing e-mails for surveys via registration forms during fairs and events when exchanging business cards For human resources needs. The partner or individual enters data in a tool made available by LULUBUY or entrusts it to LULUBUY for the service. LULUBUY processes this data for the following purposes: Ensure requested services delivery Inform you about our news Follow up on our business relationship For Human Resources and administrative needs LULUBUY may act as Data Controller in the sense of the GDPR concerning the processing of its partners' and suppliers' contact details that LULUBUY would collect in the business relationship framework. LULUBUY uses this data for delivering the requested services; for billing; for dispute management; for detecting fraud and infringements against LULUBUY, its employees, customers and suppliers; for continuous improvement of its services quality; for internal reporting needs; for the planning of business tasks. LULUBUY may have a legal obligation to process personal data at the request of competent authorities. Personal data collected by LULUBUY is stored for 10 years maximum after the last transaction with the customer.
Personal data recipients In respect of the applicable laws and in the context of the service delivery, we share your data with: Our partners and/or subcontractors Thereby, your collected personal data are stored and processed in our public cloud and can be transferred to LULUBUY international partners following data protection law (e.g., for the performance of requested services on behalf of LULUBUY). LULUBUY may also disclose personal data if a legal provision or judicial or administrative decision is required. How we protect information : We do our best and prioritize protecting your data from nonauthorized individuals. We put in place technical and organizational measures to protect the data. Your rights: You have the right to access, rectify, restrict and object to the processing of your data. You have the right to portability for the data you provided to LULUBUY. Please note that a refusal to provide personal data or exercise such rights may result in the impossibility of carrying out the required services. To exercise your rights, or if you have any concern about your processing data by LULUBUY SARL, you can contact us by e-mail or mail at the contact details below. E-mail : [email protected] Postal address : Lulubuy 29 Boulevard Grande-Duchesse Charlotte, Luxembourg, 1331, Luxembourg You also can complain to the National Commission for Data Protection: Changes occurring in our data privacy policy. Our privacy policy may be amended in the future. We recommend that you to consult our privacy policy regularly.

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